Your information centre

Opening times

We are open all year round. Lucie and Bastien will welcome you :

  • Monday to Friday from 9:00 to 12:00 and from 14:00 to 17:30
  • Saturday from 9:00 to 12:00 and from 14:00 to 17:00
  • During low season, we are closed on Sunday and public holidays

How to contact us

Mailing adress :
Office de tourisme de Montbrun les Bains
l'Autin
26570 Montbrun les Bains - FRANCE

Phone : +33 (0)4.75.28.82.49
E-mail: ot@montbrunlesbains.com
Twitter : @OTMontbrun

Legal informations

Spa resort booking

We do not sell any tickets, nor booking for the wellness center. You must contact the spa resort directly, using the following:
Domaine Thermal
Route de Ferrassières
26570 Montbrun les Bains - FRANCE
Téléphone : +33 (0)4.75.28.80.75
E-mail : montbrun@valvital.fr

Our quality commitments

for our customers

  1. Facilitating access to our office by controlling and improving signage and accessibility.
  2. Adapting our opening hours for visitor use.
  3. Greet visitors in a clean, comfortable and friendly space.
  4. Support each visitor arriving with a look and a welcome message.
  5. Limit wait times and make them more acceptable by making ourselves available.
  6. Ensuring friendly telephone service, fast and efficient.
  7. Ensure the transmission of documentation in a timely manner.
  8. Facilitate contacts with our foreign customers by having a personal practicing at least 3 languages, and offering brochures in different languages
  9. To provide clear, reliable and updated informations through daily update.
  10. Offer personal advice by adapting our offer to customer expectations.
  11. Search and propose alternative solutions in case of cancellation or schedule disturb.
  12. Provide accommodation last minute booking service at the office.
  13. Measuring satisfaction of our customers by providing them with satisfaction questionnaires.
  14. Consider, process and analyze the comments, suggestions or complaints from our customers.
  15. Permanently improve the quality of welcome, services or products.

our environmental commitments

We love our environment, we respect it and we want to let know!

  1. Manage paper documentation inventory at the best.
  2. Edit our public documents on use recycled paper or paper from sustainable forest management.
  3. Restrain our consumption of paper, fluids and energies.
  4. Recycle waste.
  5. Educate our customers and partners to download the documentation, not to print it or to take only the really useful documentation.
  6. Save energy and prolong the life of computers by favoring the use of GNU/open source software

Spa & Wellness

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